How to pay your bill
How to pay your bill
Find out how and when you can pay for your care. If you have any questions, we are always here to help.
When to pay for your care
You can pay at or after your visit. If you are unable to pay, you can still get care. We will never call you or contact a collection agency for payment. You will never be turned away due to inability to pay.
Pay when you check in
If there is a cost for your care, we will ask for payment when you check in. If you are unable to pay, you can still get care.
Pay after your visit
If you are unable to pay at your visit, we can send you a bill in the mail. You can also sign up for MyChart to pay for care online.
Choose how to pay
We make it easy to pay your bill. Choose the option that is best for you.
Pay at our clinics
You can pay your bill at one of our clinics any time. You do not need to schedule a visit to pay.
Pay by phone
Call us to pay using our automated system. Call on a Wednesday if you’d like to speak to someone in a language other than English.
Pay by mail
You can pay by mailing in a check or money order.
Mail to:
Multnomah County Community Health Center
PO Box 5008
Portland, OR 97208
Need help paying your bill?
Contact us with questions or if you need help with your bill.
What is a Good Faith Estimate?
A Good Faith Estimate is not a bill. It includes information and estimated costs for services you are expected to receive, such as:
- Clinic visits
- Immunizations
- Tests
- Procedures
- Medications given during visits
- Other services provided as part of the visit
Once you are at your appointment, your health care provider may recommend additional services that you need that are not shown in the estimate. You will not be denied services if you are unable to pay.
Why am I getting this?
For many services, the federal No Surprises Act requires us to provide a cost estimate to uninsured patients before a visit. It's meant to reduce unexpected medical bills and allow patients to make informed decisions about their care.
Am I required to pay this amount now?
No. You are not required to pay the amount on the Good Faith Estimate now. Community Health Center patients may receive a bill from us after your appointment.
What if I receive a bill that is higher than the Good Faith Estimate?
If you receive a bill that is at least $400 more than your Good Faith Estimate or if you have other questions about your bill, contact our Business Services offices at 503-988-4753. This will not impact the quality or type of health care you receive.
More information
Questions? Call Business Services at 503-988-4753.
No Surprises: Understand your rights against surprise medical bills